Welcome to Westfield Dental Associates

TO OUR VALUED PATIENTS AND FAMILIES AT WESTFIELD DENTAL ASSOCIATES:

 

We are excited to inform you that we are reopening Wednesday, June 3, 2020.

 

While many things have had to change, one thing has remained the same: 
Our commitment to you & your family’s dental health and 
especially your overall health and safety.
 
As our office reopens, we kindly ask for your consideration and patience.
 
We will be following the most up-to-date infection control recommendations from state and federal agencies.
As a result, you will see many changes before, during, and after your next appointments compared to your prior visits. We have made these changes to protect you, your families and our Westfield Dental team.
 
Prior to your appointment
• Our office will contact you to confirm your appointment and to ask screening questions about your health and recent activities. You will be asked these same questions again when you are in the office.  The staff will also be screened daily. 
 
• We ask that you do not bring companions into the office unless they are needed to assist you. Please plan your transportation and logistics accordingly. Feel free to discuss any accommodations that you may need when you confirm your appointment so that we can be prepared. 
 
• Our appointments will be staggered to allow for appropriate social distancing, meaning less patients and minimal staff in the office each day. 
This may mean that you are offered fewer options for scheduling your appointment. We apologize for this and hope that it will only be temporary. 
 
During your appointment
When you arrive at the building, please call us. Please wait in your vehicle or outside. We will let you know when your treatment room is available so that you can be seated right away. Unless you require a special accommodation, we will not be allowing patients to sit in the waiting room. 
 
• Each patient must wear a facial mask or covering when entering the office, and when leaving your treatment room at the end of the visit. 
 
• Upon entering the building, you will be asked to use the hand sanitizer that we have provided. You will also find hand sanitizers and handwashing areas throughout the office for your use as needed. 
 
• Before entering the main office, we will use a no-touch thermometer to take your temperature along with checking your oxygen levels using a pulse oximeter and reviewing health questions. Patients with a fever &/or low oxygen levels will be asked to leave and consult with their physician.
 
At the end of your appointment
• In an effort to prevent people from congregating near the receptionist area, we may schedule future visits while you are still in the treatment room and/or discuss treatment or financial questions. We can also use secure email or phone to discuss treatment or financial questions, either before or after your visit. 
 
 
• All staff members will be wearing enhanced PPE such as face shields and respirators. 
• You will see things such as physical acrylic barriers at the reception area.
• We have installed medical grade HEPA air purifiers in each patient room and throughout the office and additional suction apparatus in each operatory to keep any aerosol down to an absolute minimum.
• Each operatory is as always cleaned and sanitized thoroughly after patient usage and rechecked prior to seating another patient.
•  We will also be staggering appointments and rotating between rooms in order to allow proper time for additional sterilization procedures, to keep patient traffic to a minimum and to maximize the valuable schedule time. 
• Our waiting room, if it is needed, has been modified for adequately distanced seating as per social distancing advisories.   
• All “High Touch” areas such as door handles, front desk counters, the bathrooms etc., will be continuously cleaned and monitored.
• Our cleaning company will also be, as always, disinfecting every night and implementing additional methods of sterilization nightly.
• Phone and video conferencing is available on a case to case basis.
 
We will continue to evaluate our systems and implementing changes when necessary. 
 
Additional Information Links:
 
Please feel free to ask our staff any questions regarding the safety of our office or ways that we might be able to improve.  We thank you very much for your patience and look forward to welcoming everyone back!
 
Sincerely,
Dr. Elbaum, Dr. Scott-Alpizar, and the entire Westfield Dental Staff
 
 
 
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Welcome to the website of your Westfield family dentists, where we have been serving Westfield and the surrounding communities for over 50 years. We specialize in personalized dental care, enabling us to provide the quality dental services that you expect and deserve for every member of your family. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve your optimal dental health. Should a dental emergency occur, we make every effort to care for you as soon as possible.

 

All Dental Insurances Accepted

Participation in Delta Dental

 

 

 

 

 

On-Site Accessible Parking Available ~ Evening & Saturday Hours ~ ADA Compliant Facility